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I requested for a refund on my Shopee purchase, will the amount be returned to me?

Yes, the amount refunded for your Shopee purchase will be returned to you depending on which stage the purchase is in:

If the Shopee order has not been completed:

For full cancellation, your Mari Credit transaction will be removed from your Mari Credit Account and will no longer appear on your MariBank App. No charges will be made to your Mari Credit Account.

For partial refunds, the remaining payable amount will be posted. Any rewards will be recalculated based on the new checkout total and awarded upon order confirmation.

If the Shopee order has been completed, and request for refund is successful:

The amount to be refunded will be used to offset your current Mari Credit outstanding due amount. Any excess refunds will be credited as an overpayment and can be used to offset your next Mari Credit statement.

Note:
Late or nominal interest (if any) will not be offset by the refund, and must still be paid by the upcoming due date.

Contact Us

Our 24/7 Customer Service Team is here for you if you have any questions!

help@maribank.sg

+65 6995 8688

MariBank is licensed by the Monetary Authority of Singapore.
CONTACT US (24/7)
  • +65 6995 8688
  • help@maribank.sg