I received a wrong incoming transfer from a sender. What should I do?

You can transfer the same amount back to your sender via the Transaction Details page.

For Mari Savings Account holders:

1. Log in to the MariBank app.
2. Tap on the wrong transfer to view the Transaction Details page.
3. Tap on the arrow icon beside the sender's name.
4. Confirm that you know the recipient.
5. Review the transfer details.
6. Complete the transfer back to the sender.

For Mari Business Account holders:

This feature is currently not available for Mari Business Account holders.

If you have received an incoming transfer from an unknown party, please contact our Customer Service Team via our in-app Live Chat for further assistance.