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What is the 12-hour soft token cooling-off period?

This is a security measure implemented to keep your account safe upon a new soft token setup.

The following high risk actions will only be available after 12 hours upon a newly activated soft token:

  • Increasing your transaction limits.
  • Updating your contact details.
  • Changing your Secure PIN.

Contact Us

Our 24/7 Customer Service Team is here for you if you have any questions!

In-app Live Chat

+65 6995 8688

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