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  • Personal
    Mari Savings Account
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Why did my buy order get cancelled?

Your buy order may have been cancelled due to one of the following reasons:

For PayNow QR orders only:

  • The order was Pending Payment and payment was not made by the order expiry date.
  • The order was manually discarded by you.


For all orders:

  • You requested for a cancellation of your buy order and the cancellation was successful.
  • The system encountered a payment error and the order cannot be processed.
  • You have made payment with an account that is not in your name (bank account holder's name does not match your name in our records).


You may choose to place a new buy order instead.

View the status of your buy order by tapping Transactions and selecting the relevant buy order.

For further enquiries, you may reach out to our 24-hour Customer Service team.

Contact Us

Our 24/7 Customer Service Team is here for you if you have any questions!

help@maribank.sg

+65 6995 8688

MariBank is licensed by the Monetary Authority of Singapore.
CONTACT US (24/7)
  • +65 6995 8688
  • help@maribank.sg