You can replace your card via the MariBank app with these steps:
1. Log in to your MariBank app.
2. Tap Mari Credit Card on the home screen.
3. Tap Settings icon on the toolbar.
4. Tap Replace Card.
5. Select your reason for replacement.
(i) Suspected Fraud
(ii) Lost and Stolen (only if you have physical card)
(iii) Damaged (only if you have physical card)
Please note that if you have selected (i) or (ii), your card details will change and you will need to update them on any recurring payments and digital wallets.
If you have requested to replace your physical card but have not received it after 5 business days from your order confirmation date, please contact our 24-hour Customer Service hotline at +65 6995 8688.
Our 24/7 Customer Service Team is here for you if you have any questions!