Fair Dealing
At MariBank, we understand that our continued success depends on building enduring relationships rooted in trust with our customers.
Our Board of Directors and Senior Management are committed to ensuring that Fair Dealing is central to our corporate culture and everyday operations.
In line with the Monetary Authority of Singapore Guidelines on Fair Dealing, we are committed in delivering the Fair Dealing Outcomes to our customers:
• Offering products and services that are suitable for our customers
• Providing services by trained and competent representatives
• Providing clear, relevant and timely information to help our customers make informed decisions
• Managing customers' feedback and concerns effectively and promptly