Why did my recipient get a phone call about their Weixin (WeChat) Pay transfer?

In some cases, your recipient might receive an automated phone call from Weixin regarding the receipt of funds into their Weixin Pay wallet. These calls are standard procedure and are generally used for, but are not limited to the following purposes:

• Reminder(s) to activate their account / receiving method for New Recipients
• Reminder(s) to review and endorse the necessary User Agreements with Weixin
• Reminder(s) to provide additional supporting documents to complete the transfer

These automated calls will be in Mandarin and shall only be sent only during the day from 8 AM - 9 PM daily.

For more information about detecting potential impersonation scams, please see here.

If your recipient is unsure about a call or has any further queries, please direct them to contact Weixin / WeChat Customer Support directly for assistance.