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Download
  • Home
    • Personal
    • Mari Savings Account
    • Mari Invest
    • Mari Credit Card
    • • Instant Loan
    • Business
    • Mari Business Account
    • Mari Business Loan (Credit Line)
    • Mari Business Loan (Term Loan)
  • Security
  • Promotion
  • Help Centre
Hello! How can we help?

Fraud Prevention & Security

I have made an unauthorised transaction report. What can I do if I disagree with the investigation assessment or outcome?

How to activate the Kill Switch to freeze account activities if I suspect fraudulent activities on my account

Why did I receive a SMS with a clickable link to onboard to Mari Business Account or Mari Business Loan (Credit Line)?

I received a notification that my account is dormant. What does this mean?

What should I do to keep my account safe?

Is the MariBank app secure?

I have made an unauthorised transaction report. What happens next?

Will MariBank ask for my confidential information (e.g. username, password, Secure PIN, etc) over the phone, email or SMS?

How do I report an erroneous or unauthorised transaction?

1
Category
Frequently Asked Questions
General
About MariBank
Profile & Settings
Linkage with Shopee
Security
Login & Authentication
Fraud Prevention & Security
Personal Data Protection
Anti-Malware Security Features
Payment & Transfer
Fund Transfer
Scan & Pay
Transaction History & Status
Failed / Wrong Transfer
Transaction Limit
Business Approval Centre
Promotions
Personal Banking Promotions
Business Banking Promotions
Mari Savings Account
Account Application
Account Features
e-Statement
Interest Rates
Account Fees
Shopee Checkout & Top Up
Mari Invest
Account Application
Product Features
Instant Withdrawal
Returns
e-Statement
Orders
Fees and Charges
Mari Credit Card
Account Application
Card Upgrade
Product Features
Instant Loan
e-Statement
Interest Rates and Fees
Repayment
Rewards
Shopee Checkout
Mari Business Account
Account Application
Account Features
e-Statement
Interest Rates
Account Fees
Mari Business Loan
Loan Application
Product Features
e-Statement
Interest Rates and Fees
Repayment

Contact Us

Our 24/7 Customer Service Team is here for you if you have any questions!

help@maribank.sg

+65 6995 8688

MariBank is licensed by the Monetary Authority of Singapore.