If you disagree with the investigation assessment or outcome for your unauthorised transactions, you may approach FIDReC for further escalation. The dispute can be lodged through FIDReC's website at www.fidrec.com.sg.
You may also contact FIDReC at +65 6327 8878 or info@fidrec.com.sg.
Our 24/7 Customer Service Team is here for you if you have any questions!