Back
Category
Frequently Asked Questions
General
About MariBank
Profile & Settings
Linkage with Shopee
Security
Login & Authentication
Fraud Prevention & Security
Personal Data Protection
Anti-Malware Security Features
Payment & Transfer
Local Transfers & eGIRO
Overseas Transfers
Scan & Pay
Transaction History & Status
Failed / Wrong Transfer
Transaction Limit
Business Approval Centre
Promotions
Personal Banking Promotions
Business Banking Promotions
Mari Savings Account
Account Application
Account Features
e-Statement
Interest Rates
Account Fees
Shopee Checkout & Top Up
Mari Invest
Account Application
Product Features
Returns
Orders
Payouts
Fees and Charges
Mari Credit Card
Account Application
Card Upgrade
Product Features
e-Statement
Interest Rates and Fees
Repayment
Rewards
Shopee Checkout
Security
Transactions
Credit Limit Management
Mari Debit Card
Account Application
Fees and Charges
Product Features
Rewards
Mari Business Account
Account Application
Account Features
e-Statement
Interest Rates
Account Fees
Mari Business Loan
Loan Application
Product Features
e-Statement
Interest Rates and Fees
Repayment
Mari Fixed Deposit
Account Application
Fees and Limits
Interest Rates
Account Features
Instant Loan
About Instant Loan
Application Process
Interest, Fees and Charges
Loan Disbursement
Loan Repayment

I see an unauthorised request to add my card to a new digital wallet. What should I do?

If you receive an unauthorized request to add your card to a new digital wallet, please decline it in your MariBank app. Your card will then be automatically deleted from that digital wallet. We also recommend you lock your card by logging in to your MariBank app, tapping "Card" on the navigation bar, and then "Lock Card". Please report any fraudulent or unrecognized transactions by reaching out to our Customer Service Team via In-App Live Chat.

Contact Us

Our 24/7 Customer Service Team is here for you if you have any questions!

help@maribank.sg

+65 6995 8688

MariBank is licensed by the Monetary Authority of Singapore.